communications relay login

Who do I speak to

Started By:
Babyhead4127, Fri 10 Mar, 2017 5:25 AM
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    #1
    Hey not sure who I speak to regarding Subs as one day I am a gold member and the other day now not a gold member but according to paypal the account is active and recurring , I be more then happy to show the transaction details in a inbox just not sure who to send it to . Smile
    Babyhead4127
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    #2
    Did you get billed for March? If not, then that will be why it has been marked as cancelled on our system, if that's the case, you just need to resub.

    If you have been billed for March, send me the transaction to rena.hobden@ufplanets.com and I'll take a look! Remove any details that you don't want to share.
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    #3
    I had to set up my recurring subscription again on mine as it said it had ran out as paypal had emailed me about it?
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    #4
    Leave it as it is, I'll let you have the £4 ;-) I'll try to remember to cancel the second subscription :-) it sent me an email saying that my subscription was coming to an end for UFPlanets.com? That's why I redid it
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    #5
    Yeah, I get an email every month saying that this subscription is about to expire but "If you have selected a recurring subscription you will be automatically billed for the renewal".I just leave it and it renews automatically without issue. But it was confusing the first time!
    Bedders
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