communications relay login

STO Launcher Error

Started By:
Dylan Erikson, Fri 11 Jan, 2019 12:37 PM
Views:
17449
Replies:
23
  1. Deleted

    Account Deleted

    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #16
    Are you sure STO is being allowed access through the firewall? Maybe Windows 10 have been amusing and changing it's own settings like always and blocks it..
    • Paragon of Duty
      Uncommon (25 Points)

      Sign three roll calls in a row

      Unlocked Thu 01 Jun, 2017 8:01 PM

      9.77% have received this achievement

    • Eternal Servitude!
      Uncommon (25 Points)

      Be a registered user for five years

      Unlocked Thu 20 May, 2021 12:02 AM

      74.95% have received this achievement

    • Well Respected
      Uncommon (25 Points)

      Reach reputation tier 6

      Unlocked Tue 19 Nov, 2019 7:01 PM

      0.70% have received this achievement

    • Dean’s List
      Uncommon (25 Points)

      Pass all three Academy exams

      Unlocked Sat 28 May, 2016 4:03 PM

      3.99% have received this achievement

    • Poster Child
      Uncommon (25 Points)

      Reach 500 posts on the forums

      Unlocked Thu 08 Nov, 2018 2:01 PM

      1.11% have received this achievement

    • Firestarter
      Common (10 Points)

      Start a new forum topic

      Grandfathered

      41.18% have received this achievement

    ACHV. Points
    355
    Reputation
    9
    Join Date
    May 19 2016
    Posts
    883
    Location
    Las Vegas NV
    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #17
    Are you sure STO is being allowed access through the firewall? Maybe Windows 10 have been amusing and changing it's own settings like always and blocks it..
    funny thing is that STO/ARC/PWE isn't event listed on the allow through firewall box... but Star Wars The Old Republic is... Sad
    DylanErikson
    DylanErikson Medals
  2. Deleted

    Account Deleted

    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #18
    funny thing is that STO/ARC/PWE isn't event listed on the allow through firewall box... but Star Wars The Old Republic is... Sad
    Well we've found your problem them. It's going to be a bit difficult for me to explain, since my Windows 10 is in Norwegian I have to translate it. So it might differ a bit from what you see on screen.

    Step 1:
    Go to the Windows Defender Firewall. You can search for it through the start menu.

    Step 2:
    Click on the "Allow an app or function through the firewall" or words to that effect on the left side of the window, should be on the top of the list.

    Step 3:
    That should open a window with a list of what's being allowed through the firewall and what's being blocked.. Click on the "Change Settings" button.

    Step 4:
    Click on the "Allow another app" button and select "browse", find the installation folder for Star Trek Online, it should be in program files under arc games. Click on Star Trek Online.Exe and pick that.

    Step 5:
    Click "browse" again and go back to the Star Trek Online folder, this time click on the folder inside Star Trek Online also called Star Trek Online, then click on the Live folder followed by x64.. Inside the x64 folder click on the gameclient.exe

    Step 6:
    Once you got those two.. Star Trek Online.exe and gameclient.exe in the firewall, select so they are allowed through, then try the game again.


    Like this kinda. Just add the Star Trek Online.exe and gameclient.exe like this guy added the ccinstaller.
    https://youtu.be/84KfEKEHJUY?t=59
    • Paragon of Duty
      Uncommon (25 Points)

      Sign three roll calls in a row

      Unlocked Thu 01 Jun, 2017 8:01 PM

      9.77% have received this achievement

    • Eternal Servitude!
      Uncommon (25 Points)

      Be a registered user for five years

      Unlocked Thu 20 May, 2021 12:02 AM

      74.95% have received this achievement

    • Well Respected
      Uncommon (25 Points)

      Reach reputation tier 6

      Unlocked Tue 19 Nov, 2019 7:01 PM

      0.70% have received this achievement

    • Dean’s List
      Uncommon (25 Points)

      Pass all three Academy exams

      Unlocked Sat 28 May, 2016 4:03 PM

      3.99% have received this achievement

    • Poster Child
      Uncommon (25 Points)

      Reach 500 posts on the forums

      Unlocked Thu 08 Nov, 2018 2:01 PM

      1.11% have received this achievement

    • Firestarter
      Common (10 Points)

      Start a new forum topic

      Grandfathered

      41.18% have received this achievement

    ACHV. Points
    355
    Reputation
    9
    Join Date
    May 19 2016
    Posts
    883
    Location
    Las Vegas NV
    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #19
    I honestly don't know whats wrong. but nothing is working... I do really appreciate you and the others that have tried to help me fix my problem..



    thanks.
    DylanErikson
    DylanErikson Medals
  3. Deleted

    Account Deleted

    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #20
    I honestly don't know whats wrong. but nothing is working... I do really appreciate you and the others that have tried to help me fix my problem..



    thanks.
    You could always go after the good old.. When all else fails.. Reinstall Windows...
    • Paragon of Duty
      Uncommon (25 Points)

      Sign three roll calls in a row

      Unlocked Thu 01 Jun, 2017 8:01 PM

      9.77% have received this achievement

    • Eternal Servitude!
      Uncommon (25 Points)

      Be a registered user for five years

      Unlocked Thu 20 May, 2021 12:02 AM

      74.95% have received this achievement

    • Well Respected
      Uncommon (25 Points)

      Reach reputation tier 6

      Unlocked Tue 19 Nov, 2019 7:01 PM

      0.70% have received this achievement

    • Dean’s List
      Uncommon (25 Points)

      Pass all three Academy exams

      Unlocked Sat 28 May, 2016 4:03 PM

      3.99% have received this achievement

    • Poster Child
      Uncommon (25 Points)

      Reach 500 posts on the forums

      Unlocked Thu 08 Nov, 2018 2:01 PM

      1.11% have received this achievement

    • Firestarter
      Common (10 Points)

      Start a new forum topic

      Grandfathered

      41.18% have received this achievement

    ACHV. Points
    355
    Reputation
    9
    Join Date
    May 19 2016
    Posts
    883
    Location
    Las Vegas NV
    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #21
    You could always go after the good old.. When all else fails.. Reinstall Windows...
    lol im actually thinking about it.
    DylanErikson
    DylanErikson Medals
  4. Deleted

    Account Deleted

    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #22
    lol im actually thinking about it.
    From someone who's messed around with software for ages.. I've met a lot of problems, these days I actually reinstall Windows instead of trying to troubleshoot problems. When you're used to it, it doesn't take long.
    • Dedicated
      Rare (50 Points)

      Volunteer for 1+ year

      Unlocked Fri 05 Oct, 2018 12:21 AM

      0.54% have received this achievement

    • Chatterbox
      Uncommon (25 Points)

      Join the UFP Teamspeak

      Unlocked Fri 05 Oct, 2018 12:21 AM

      0.20% have received this achievement

    • Stepping Forward
      Uncommon (25 Points)

      Going from Clearance Level 3 to Clearance Level 4

      Unlocked Sat 29 Sep, 2018 1:28 PM

      1.91% have received this achievement

    • Paragon of Duty
      Uncommon (25 Points)

      Sign three roll calls in a row

      Unlocked Sat 04 Mar, 2017 8:07 AM

      9.77% have received this achievement

    • Eternal Servitude!
      Uncommon (25 Points)

      Be a registered user for five years

      Unlocked Sun 18 Apr, 2021 9:02 PM

      74.95% have received this achievement

    • Dean’s List
      Uncommon (25 Points)

      Pass all three Academy exams

      Unlocked Wed 02 Nov, 2016 9:03 AM

      3.99% have received this achievement

    ACHV. Points
    440
    Reputation
    5
    Join Date
    Apr 18 2016
    Posts
    323
    Location
    Evansville, IN
    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #23
    From someone who's messed around with software for ages.. I've met a lot of problems, these days I actually reinstall Windows instead of trying to troubleshoot problems. When you're used to it, it doesn't take long.
    I've had to reinstall windows several times and over the course of doing so. I've learned that organization and preparation help the process run smooth.
    Use a external hard drive to store things like your bookmarks file, links to your app downloads, your downloads, documents, pictures, music and anything else you know you'll lose during reinstall process.
    Once it's done with the initial reinstall...be patient, you're about to experience the update wait. Then get the antivirus going and get rid of the windows update stuff that's left over at the end. Then after each app or software install, save and restart. Even though I'm used to it, it still seems to take forever.
    JdcollinsJdcollins Medals
  5. Quartermaster

    • Commendation
      Commendation (150 Points)

      Awarded during the UFP Award Ceremony to those who go above and beyond for the community

      Unlocked Sat 22 Dec, 2018 10:28 PM

      0.22% have received this achievement

    • Highly Decorated
      Very Rare (100 Points)

      Receive every medal the UFP has to offer

      Unlocked Fri 03 Jul, 2020 6:26 PM

      0.18% have received this achievement

    • Pillar of the Community
      Very Rare (100 Points)

      Be a registered user for 10 years

      Unlocked Thu 27 Apr, 2023 1:06 AM

      34.20% have received this achievement

    • At the Helm
      Rare (50 Points)

      Be Head of Starfleet Operations

      Unlocked Sun 14 Jan, 2018 6:00 PM

      0.07% have received this achievement

    • Dedicated
      Rare (50 Points)

      Volunteer for 1+ year

      Unlocked Fri 05 Oct, 2018 12:12 AM

      0.54% have received this achievement

    • The Fool
      Rare (50 Points)

      Got pranked on April 1st

      Unlocked Thu 01 Apr, 2021 11:35 AM

      0.32% have received this achievement

    ACHV. Points
    1265
    Reputation
    10
    Join Date
    Apr 26 2013
    Posts
    4,673
    Location
    Dubai
    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #24
    funny thing is that STO/ARC/PWE isn't event listed on the allow through firewall box... but Star Wars The Old Republic is... Sad
    The power of the dark side, don't under-estimate it!


    Did you try re-installing the game itself before you re-install Windows?

    I've actually never had to re-install my Windows 10, despite the fact that all my games are on a secondary SSD. I'm running the latest Windows 10 Autumn or Spring or whatever they call it, and run STO using their ARC platform. I remember 3 years back I switched from STEAM STO to ARC for these exact reasons you said and didn't have issues moving forward.
    Mack Medals