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FEO and Website June Roll Call Feedback

Started By:
Three of Seven, Sun 14 Jul, 2019 11:57 AM
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    • xonak
    #1
    FEO 240

    Greetings,

    FEO have looked over the comments from the last survey and provided their responses to them. A number of other divisions and departments have and will continue to post their survey results in due time. I would like to thank everyone who took the time to respond to the survey and a special thanks to those who left comments. You can still submit feedback via the contact form if there is something you wish to send us. Or you can drop me a PM and I will respond in reasonable time.

    The overall FEO approval has been revised upwards to 100% from 98%, this is due to no negative comments being left, you can read more about this here. Remember that comments left in these surveys are 100% anonymous, no one will know it was you if you say "I hate Three of Seven, she's useless!", and I won't hunt you down for it either, honest! If you disapprove, please, tell us, so we can work towards fixing it!

    FEO June Approval Rating: 100% (+2%)
    FEO March Approval Rating: 98%


    Strongly Approve: 28% (-2%)
    Approve: 21% (-2%)
    Neutral: 51% (+5%)
    Disapprove: 0% (-0.5%)
    Strongly Disapprove: 0% (-0.5%)

    After a busy month and a bit, the trouble that FEO has had to handle has been nothing short of exemplary, they are all worthy of praise for the dedication they have shown.
    Three of Seven: Thank you! These situations can be quite stressful, and we are all here on a voluntary basis, which can be hard when abuse is leveled at you just for trying to keep order. And I love order, and ordering things online...

    Sammygm: It was quite the stressful time. Back to back drama is never pleasant, but I'm glad that everything has cooled down now. Lets hope it can stay that way!

    Petrarch: Cheers! Things can get ugly at times and having to deal with it gets unpleasant, thankfully it doesn't happen very often.

    Jordan: Thank you for the high praise. We don't like the drama and neither does the community, so when it does happen we like to make sure the community understand the thought processes we go through when making such difficult decisions when dealing with difficult or troublesome members.

    Jonathan: Thank you! It is most definitely a team effort. We do not like having to deal with drama, which is why we try to deal with it as transparently as possible if it does crop up.

    It isn't an easy job, and often goes thankless... so, just wanting to say that I appreciate the work and dedication you all do. Thank you for doing what you all do.
    Three of Seven: Thank you! It can certainly be thankless, and it's good to see people give positive comments in surveys to thank us for our work.

    Sammygm: Thank you!

    Petrarch: Much appreciated, thank you!

    Jordan: Thanks!

    Jonathan: Thank you! Much appreciated.

    I dont know enough of what they do to respond.
    Three of Seven: We are the watches on the wall, we shall wear no crown, and hold no glory, oh wait, wrong show!

    Petrarch: In brightest day, in blackest night, No evil shall escape our sight, Let those who.... oh hang about, that's the wrong mantra too!

    Jonathan: We as a group, give direction to the community and are its lead administrators.

    Nothing bad to say FEO do an amazing job, keep it up!
    Three of Seven: Thank you!

    Sammygm: Thank you, we'll try to keep it up for as long as possible!

    Petrarch: Cheers!

    Jordan: Whoop whoop!

    Jonathan: Thank you!

    The FEO team protects the community from devastation. They unite all people's within our community. They denounce the evils of truth and love and extend our reach to the stars above.
    Three of Seven: JESSIE!

    Sammygm: WOBBUFFET!

    Petrarch: In brightest day, in blackest night, No evil.... wait, wait, I'm doing it again aren't I?

    Jonathan: How very poetic.

    I love how they handle things and how they deal with issues.
    Three of Seven: Thank you! We try to make these things as clear as possible!

    Petrarch: Ta muchly!

    Jonathan: I'm glad it meets with your approval. We really do try our best to make sure you are all fully informed.

    We have a pretty good team leading this fleet right now.
    Three of Seven: Pretty good? What's letting us down from exceptional! Just kidding, thank you very much Smile

    Petrarch: Thank you, I'm glad we're not scaring anyone and holding things together for you all.

    Jonathan: Ta!

    Very good at greeting new members as well helping them too.
    Three of Seven: Thank you!

    Petrarch: Cheers!

    Jonathan: Happy to help!

    Given the recent situation, got to say you guys are doing a sterling job, in the face of some pretty serious hostility.
    Three of Seven: Ta very much like! Some of the messages we get can be disheartening.

    Sammygm: Thank you. It honestly shocked me a bit that these people were Star Trek fans. Going against everything Star Trek stands for, and just being out right rude towards members and cryptic staff.

    Petrarch: Thank you. The hostility comes with the territory alas, part of the job at hand when things take an unpleasant turn, but we have to drive through it so others are spared from it.

    Jordan: Thanks and as Sammy has said, it's quite shocking how far from the ideals of Star Trek some of our most troublesome members are. We take what comes in our stride.

    Jonathan: Thank you.

    FEO has shown a very high level of transparency during recent incidents that reflects well on this community. - Smile
    Three of Seven: Thanks! Transparency is always something I wanted to show, and the rest of the FEO team agrees on this principle, so it's what we always try to make sure we do.

    Sammygm: This is this current incarnation of FEO's goal. In the past FEO was plagued with secrecy to the point where CL5s weren't being told anything. We now try to make sure that never happens any more. Whilst there will always be something not shown to the public, like security, we will always strive to be as transparent as possible.

    Petrarch: Cheers! We like to keep our cards on the table so everyone knows what's happening and as Three says, we all agree on this principle.

    Jordan: Thanks! Transparency is important to us when it comes to big decisions and especially when it comes to disciplinary action.

    Jonathan: I'm glad that our efforts to be transparent have paid off in your trust and continued support.

    Website June Approval Rating: 99% (0%)
    Website March Approval Rating: 99%


    Strongly Approve: 33% (0%)
    Approve: 17% (-3%)
    Neutral: 49% (+2.5%)
    Disapprove: 1% (+0.5%)
    Strongly Disapprove: 0% (-0.5%)

    Still looking really pretty!
    Jordan: That's what I like to hear Wink

    Runs well with no issues or errors due to the cool blue-skinned engineer.
    Jordan: Whoop! I like fixin' them bugs.

    The website is good and easy to use. Not the best i have seen, but that does not mean its bad. This because i see a lot of excellent sites through work so im a bit damaged.
    Jordan: Each to their own, but if you have any suggestions to improve the site just let me know! I welcome all suggestions.

    Love the LCARS feel to it. Defiantly the biggest draw to the site I have.
    Jordan: Great to hear!

    Yes. I've loved this website since way back in the days when it was all LCARSY before I was a member and although I miss the old LCARS design the actual quality and ease of use of the site has never declined in either area.
    Jordan: Yay, I still firmly believe this is our best website yet for usability. The previous full-on LCARS look was clumsy - but it looked great (I still miss the starbase background though!)

    This is absolutely the best gaming website I've ever been on since I started back in the BBS era. Attractive, functional, just so good.
    Jordan: Thanks!

    Aw hell ya dude
    Jordan: Awwww yeahhh

    Thank You.
    Jordan: No, thank you!

    Very much so and I personally enjoy the format and layout of the website.
    Jordan: Thanks!

    Yes, it's one of the best community websites around
    Jordan: Thanks again Smile

    Everything above is super great! Big Grin Super super!
    Jordan: SUPER!

    The website is the armada's strongest recruiting tactic and blows me away every time I visit it.
    Jordan: Awesome!

    Smile
    Jordan: Smile

    I am neutral because I have not seen it in motion yet.
    Jordan: If you scrolled on the website you have Wink

    I would prefer, a more simple flat modern theme.
    Jordan: Hit me up with your suggestions.
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    #2
    Personally I feel Command is doing a tremendously marvelous job at holding the ship together.

    I think we have a truly remarkable bunch of people in the Armada, and the Fleet is top notch in providing information, a variety of optional events, and many other topics of discussion. My only regret is I actually wish I had known of its existence years before I joined. (2015?) Wink

    Strength and unity through diversity. We're all unique... but we all share a common love of gaming and especially Trek! Smile
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    #3
     –  Last edited by Mack; Sun 14 Jul, 2019 1:26 PM.
    Meowth, that's right! - had to complete the whole team rocket intro since FEO didn't!
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    • Michael
    #4
    This went out before I joined, so enjoy some extra words of praise:

    Great community, great leadership, great website! You're all doing a stellar job, as far as I'm concerned. Thanks for all the hard work and dedication!
  3. SFHolo Commanding Officer

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    #5
    That definitely looks like great feedback. It's amazing to see how transparent things have become here at UFP
    ChrisWilkinson
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