communications relay login

XMPP Sunset

Started By:
Bridger, 4 Weeks Ago
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466
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11
  1. Head of Star Trek Online

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    • Petrarch
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    #1
    Greetings Captains,

    As of September 19th, 2019, Star Trek Online will no longer be supporting connection to our internal chat system via an XMPP client. While this feature was interesting and often convenient, it also unfortunately makes it easier for gold spammers and others to reach our chat system. Allowing access via an XMPP client also creates several technical challenges that make it difficult to keep our in-game chat safe and smooth. At this time, we don’t have any plans to replace this with a different service.

    Please feel free to discuss this change in this thread, and let us know any further questions. We will be updating this thread with any additional notices or clarifications as needed.

    https://www.arcgames.com/en/forums/s...00/xmpp-sunset
    Bridger
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  2. Quartermaster

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    • Mack
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    #2
    I know a few places that used it to link Discord with game chat. It was useful for arranging teams without needing all the people logged in waiting for the game constantly.

    The decision will not stop the gold seller spam, I highly doubt they are using paid accounts as they would be wasting money when they can do it all via F2P ones.

    The real reason is probably they either don't know or don't want to keep running it. Same as the foundry, same as exploration clusters; they have no idea how to keep something running so they cut it. And all under the banner of "improving the game".Thumbs down
    SulMatuul
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  3. Head of Star Trek Online

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    #3
    They are indeed trying to fool us with the reason why.
    Bridger
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    #4
    Execution is everything. When you only keep removing content, but when it comes to new content - all you have to talk about is development of ONE episode, I don't know how they expect anyone to take this in positive light or to understand them.
    @captainwestbrook
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    #5
    Execution is everything. When you only keep removing content, but when it comes to new content - all you have to talk about is development of ONE episode, I don't know how they expect anyone to take this in positive light or to understand them.
    That happens to be the gist of the last comment I made on the official forums. 6-8 months ago they promised that all removed content at the time would be brought back. Haven't seen anything yet.
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    #6
    That is a real shame, it was a great way to chat with people in STO without having STO installed, it was very helpful. They should find something to replace it with, maybe they could make their own platform to intergrate into other services. I used to use XMPP when I was much more active in STO, used to connect via Pidgin, some people might remember Pidgin of Seven.
  6. Head of Community Development

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    • Bridger
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    #7
    There is talk on Reddit that this is going back to Neverwinter as the culprit. It seems that gold spam is rampant over there and while the chat client requires the lifer sub on STO and CO, the same restriction doesnt apply on NW because it has an optional monthly VIP sub but no lifer accounts.

    The chat server is shared across all 3 titles so while it's purely speculation at this stage, it does make enough sense to be plausible.
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    #8
    Yeap it is causing problems in one game and the only option we have is to nuke it on all three but on two of them it was part of a +200$ package but who cares.
    Bridger
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    #9
    If this is the root cause, they should just drop the access from Neverwinter.
    Miles
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    #10
    Yeah I saw that on Reddit too. If NW is the cause then deal with it there surely? Killing a feature from all games seems like a madman is in charge; that's pure scorched earth policy almost.

    Sadly it's typical of Cryptic's attitude these days; if something is tricky to fix just remove it rather than take time to try and sort it out.
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    #11
    Sadly it's typical of Cryptic's attitude these days; if something is tricky to fix just remove it rather than take time to try and sort it out.
    I give it about fifteen minutes until someone on Reddit starts to cry "Doooooooooom! Sure sign that the game is shutting down."
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  11. SFO Commanding Officer

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    #12
    Yeah I saw that on Reddit too. If NW is the cause then deal with it there surely? Killing a feature from all games seems like a madman is in charge; that's pure scorched earth policy almost.

    Sadly it's typical of Cryptic's attitude these days; if something is tricky to fix just remove it rather than take time to try and sort it out.
    Their answer towards making phaser/weapons vanity was laughable. It was along the lines of "It can be done, but its very complex and would take alot of time". It was on one of their live streams with a dev on it too.

    I mean, hello Captain Obvious, development does take time and is by no means an easy task. That's literally part of the JD.

    Meanwhile whatever requires too much to look into to fix, is just cut off. It's like I said earlier, the only team performing in that development house is the ship team. I don't know what these devs do anymore.
    @captainwestbrook
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