communications relay login

STO PC Launch issues.

Started By:
Mimiaga, Mon 30 Mar, 2020 2:55 AM
Views:
2094
Replies:
3
    • Paragon of Duty
      Uncommon (25 Points)

      Sign three roll calls in a row

      Unlocked Tue 01 Dec, 2020 3:04 AM

      9.77% have received this achievement

    • Starfleet's Finest
      Common (10 Points)

      Be a member of Starfleet Operations

      Unlocked Sun 29 Mar, 2020 12:02 AM

      28.11% have received this achievement

    • Old School Gamer
      Common (10 Points)

      Be a member of Starfleet Tactical

      Unlocked Sun 29 Mar, 2020 12:02 AM

      7.02% have received this achievement

    • Engage
      Common (10 Points)

      Join the United Federation of Planets

      Unlocked Sun 29 Mar, 2020 12:02 AM

      32.71% have received this achievement

    • Reliable Officer
      Common (10 Points)

      Sign roll call

      Unlocked Mon 01 Jun, 2020 1:02 AM

      13.90% have received this achievement

    • Exemplary Officer
      Common (10 Points)

      Sign two roll calls in a row

      Unlocked Mon 14 Sep, 2020 4:00 PM

      10.73% have received this achievement

    ACHV. Points
    175
    Reputation
    0
    Join Date
    Mar 28 2020
    Posts
    20
    Location
    Rio Vista,CA
    0
    • Users who disliked
    • None
    1
    • Users who liked
    • Taku
    Reply With QuoteQuote
    #1
    Greetings,

    I have only previously played STO via the Xbox1 platform however today I attempted to download it onto my desktop. It downloads from ARC and patches for about an hour but whenever you click engage to launch the game I get an error and the game exits.

    I’ve downloaded only my work laptop to see if I could get it going an interestingly enough I encountered the same error. Thus, I have not been able to play on a PC yet.

    Any idea what’s going on ? I have a decent amount of free space and my PC’s aren’t terribly old tho by no means gaming machines.
    • To Boldly Go On and On
      Rare (50 Points)

      Reach one-thousand posts on the forums

      Unlocked Wed 10 Oct, 2018 3:02 PM

      0.71% have received this achievement

    • Stepping Forward
      Uncommon (25 Points)

      Going from Clearance Level 3 to Clearance Level 4

      Unlocked Sat 29 Sep, 2018 1:28 PM

      1.91% have received this achievement

    • Commander
      Uncommon (25 Points)

      Receive a promotion to the rank of Commander

      Unlocked Sat 21 Dec, 2019 9:39 PM

      0.64% have received this achievement

    • Paragon of Duty
      Uncommon (25 Points)

      Sign three roll calls in a row

      Unlocked Wed 01 Jun, 2016 4:17 AM

      9.77% have received this achievement

    • Eternal Servitude!
      Uncommon (25 Points)

      Be a registered user for five years

      Unlocked Fri 27 Nov, 2020 12:02 PM

      74.94% have received this achievement

    • Well Respected
      Uncommon (25 Points)

      Reach reputation tier 6

      Unlocked Sun 29 Jul, 2018 12:01 PM

      0.70% have received this achievement

    ACHV. Points
    520
    Reputation
    10
    Join Date
    Nov 28 2015
    Posts
    1,874
    Location
    Coalhurst, Alberta
    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #2
    Can you tell us what the error is, what it says exactly? Steam or Arc?

    "There's an error then it exits" is pretty vague.
    abbe3e6f5a8febbb
    | Nemo Me Impune Lacessit | Art |Fan-Fics |
    Aceman67 Medals
    • Commendation
      Commendation (150 Points)

      Awarded during the UFP Award Ceremony to those who go above and beyond for the community

      Unlocked Sat 26 Jun, 2021 9:20 PM

      0.22% have received this achievement

    • Highly Decorated
      Very Rare (100 Points)

      Receive every medal the UFP has to offer

      Unlocked Sat 25 Sep, 2021 9:17 PM

      0.18% have received this achievement

    • The Fool
      Rare (50 Points)

      Got pranked on April 1st

      Unlocked Thu 01 Apr, 2021 11:25 AM

      0.32% have received this achievement

    • Admiral
      Rare (50 Points)

      Receive a promotion to the rank of Admiral

      Unlocked Sat 18 Jun, 2022 9:10 PM

      0.22% have received this achievement

    • Eternal Servitude!
      Uncommon (25 Points)

      Be a registered user for five years

      Unlocked Sun 31 Jul, 2022 10:06 PM

      74.94% have received this achievement

    • tlhIngan SuvwI'
      Common (10 Points)

      Be a member of the House of Kular

      Unlocked Tue 12 Feb, 2019 12:02 PM

      13.08% have received this achievement

    ACHV. Points
    1030
    Reputation
    10
    Join Date
    Jul 31 2017
    Posts
    3,013
    Location
    St. Louis, Missouri, USA
    0
    • Users who disliked
    • None
    1
    • Users who liked
    • Mimiaga
    Reply With QuoteQuote
    #3
    If you are launching through Steam or Arc, try taking them out of the equation. Try finding the launcher and creating a desktop shortcut to it. The file is named Star Trek Online.exe and might be in your "\Program Files(x86)\Star Trek Online_xx\" folder, where xx is the language code: en for English, de for German, fr for French, etc. Mine resides at "\Program Files (x86)\Steam\steamapps\common\Star Trek Online\Star Trek Online.exe", so check there as well. Once you have found the .exe file, right click on it and select Send to > Desktop (create shortcut).

    In the alternative, you can download the standalone launcher from http://files.startrekonline.com/laun...k%20Online.exe and bypass Steam and Arc altogether.
    "And when I saw the breadth of my domain, I wept, for there were no more worlds left to conquer."
    • Paragon of Duty
      Uncommon (25 Points)

      Sign three roll calls in a row

      Unlocked Tue 01 Dec, 2020 3:04 AM

      9.77% have received this achievement

    • Starfleet's Finest
      Common (10 Points)

      Be a member of Starfleet Operations

      Unlocked Sun 29 Mar, 2020 12:02 AM

      28.11% have received this achievement

    • Old School Gamer
      Common (10 Points)

      Be a member of Starfleet Tactical

      Unlocked Sun 29 Mar, 2020 12:02 AM

      7.02% have received this achievement

    • Engage
      Common (10 Points)

      Join the United Federation of Planets

      Unlocked Sun 29 Mar, 2020 12:02 AM

      32.71% have received this achievement

    • Reliable Officer
      Common (10 Points)

      Sign roll call

      Unlocked Mon 01 Jun, 2020 1:02 AM

      13.90% have received this achievement

    • Exemplary Officer
      Common (10 Points)

      Sign two roll calls in a row

      Unlocked Mon 14 Sep, 2020 4:00 PM

      10.73% have received this achievement

    ACHV. Points
    175
    Reputation
    0
    Join Date
    Mar 28 2020
    Posts
    20
    Location
    Rio Vista,CA
    0
    • Users who disliked
    • None
    0
    • Users who liked
    • None
    Reply With QuoteQuote
    #4
    If you are launching through Steam or Arc, try taking them out of the equation. Try finding the launcher and creating a desktop shortcut to it. The file is named Star Trek Online.exe and might be in your "\Program Files(x86)\Star Trek Online_xx" folder, where xx is the language code: en for English, de for German, fr for French, etc. Mine resides at "\Program Files (x86)\Steam\steamapps\common\Star Trek Online\Star Trek Online.exe", so check there as well. Once you have found the .exe file, right click on it and select Send to > Desktop (create shortcut).

    In the alternative, you can download the standalone launcher from http://files.startrekonline.com/laun...k%20Online.exe and bypass Steam and Arc altogether.

    I believe I am accessing from ARC. I will give this a try. Thank you !