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Article: Hero Collector Producing STO Ships

Started By:
Three of Seven, Thu 30 Apr, 2020 3:28 PM
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    #1
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    #2
    Gagarin for sure. But I have to bundle a couple of other items, because shipping costs to Greece is £16.99!
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    #3
    I agree. That Gagarin would be a great start to my collection.
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    #4
    They are usually very good models for the price, so definitely a better option that those 3D printed ones i reckon.

    Also, i've seen images of the Buran class so it looks like that is coming also, seems to be limited to the Cryptic exclusive models obviously.
    SulMatuul
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    #5
    I would caution anyone ordering any of these ships. I ordered the Enterprise F, waited five months for them to deliver it and when the package arrived it was NOT the STO version of the ship. Won't be ordering from them again.
    Stormy
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    #6
    I would caution anyone ordering any of these ships. I ordered the Enterprise F, waited five months for them to deliver it and when the package arrived it was NOT the STO version of the ship. Won't be ordering from them again.
    But there is no other Enterprise F, the only one is in Star Trek Online, also you have to remember that if the demand is high, delivery can be slower, and if it's an international delivery, there is delays there. I have ordered things from the US before that have taken a long time to arrive, but it sounds like it was a production issue. If they did have a production issue, they should have been keeping in touch with you, if not, that's poor customer service, but if you had a complaint, you should have gotten in touch atleast.

    Edit:-

    Okay, so I have looked at the ships, they do have two versions of the Enterprise F, there's the one that came with the magazine, which is the original version, and there's the new one that they have done for this promotion, which is the updated version.

    https://shop.eaglemoss.com/hero-coll...701-f-starship
    https://shop.eaglemoss.com/hero-coll...-online-livery

    Not sure which one you got.
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    #7
    Maybe it's just me, but the magazine version looks absolutely terrible.
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    #8
    I like the dedication plaques they have.
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    #9
    But there is no other Enterprise F, the only one is in Star Trek Online, also you have to remember that if the demand is high, delivery can be slower, and if it's an international delivery, there is delays there. I have ordered things from the US before that have taken a long time to arrive, but it sounds like it was a production issue. If they did have a production issue, they should have been keeping in touch with you, if not, that's poor customer service, but if you had a complaint, you should have gotten in touch atleast.

    Edit:-

    Okay, so I have looked at the ships, they do have two versions of the Enterprise F, there's the one that came with the magazine, which is the original version, and there's the new one that they have done for this promotion, which is the updated version.

    https://shop.eaglemoss.com/hero-coll...701-f-starship
    https://shop.eaglemoss.com/hero-coll...-online-livery

    Not sure which one you got.
    I got the standard one and both have been available for quite a while now. Both were listed when I placed the order. I understand shipping delays, but five months is excessive. They should not have taken my order if it were going to be that long, and they should NOT have sent a different ship than the one I ordered. I have bought over 100 ships from them, but I believe shipping the wrong one was intentional because I kept contacting them and each time they would give me a new expected date. I am afraid what used to be a very reliable company has exceeded their ability to maintain the high-quality customer service they were known for.

    - - - Updated - - -

    Maybe it's just me, but the magazine version looks absolutely terrible.
    It's not just you. They sent that one instead of the STO version I ordered. I am very disappointed in it.
    Stormy
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    #10
    ill wait for the XL versions... im hoping the Enterprise-F comes in a XL version "Yorktown class"
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    #11
    These models are sweet. Might buy the Gagarin^^
    Emmy