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How long do support tickets usually take for STO stuff?

Started By:
STOIsLove, Tue 19 May, 2020 11:34 AM
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    #1
     –  Last edited by STOIsLove; Tue 19 May, 2020 7:27 PM.
    [retracted]
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    #2
    Given the current global situation, expect longer wait times. That being said, in my experience, the support team for STO were pretty slow to begin with.

    Are you still Lt. Cmdr? Have you spent money on this character? Or levelled up past this?

    Making a new character might just be easier.
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  2. Federation Citizen
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    #3
     –  Last edited by STOIsLove; Tue 19 May, 2020 7:27 PM.
    [retracted]
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    #4
    Before you delete, make sure you sell all your gear and the like on a Drozana Station vendor, to get the most EC, then transfer that EC to your new character. No sense wasting it, EC can be hard to come by on new characters at lower levels.
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  3. Federation Citizen
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    #5
     –  Last edited by STOIsLove; Tue 19 May, 2020 7:27 PM.
    [retracted]
  4. Account003

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    #6
    I usually get an answer within one day from support. It is to mention tho, that you won't get anything inGame. You have to check your E-Mails.
    That being said, the support is nothing more than a secretary, they only give problems along to the developers. Besides that they can't/won't do sh*t.
    I have a mission in my log that I can't complete (they removed the missions target years ago yet you still can get the mission ingame) but I also can't drop and nobody with the power to do so wants to remove it from my log.
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    #7
    Just so you know incase it happens again (it probably will) its a known issue and been happening for a long time. to be honest those Duty Officers are so poor they are only good for donating to fleet projects or reassignments. I wouldn't bother deleting and restarting if it happens again, just carry on you'll get more packs as you level up and better quality ones too
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    #8
    Those duty officers which he gives aren't really worth deleting your character completion progress - but I see you've already done that..
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    #9
    lollollollollollollollol Suspicious Redface Oh, wait. You really thought they would fix something? Neutral
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    #10

    lollollollollollollollol Suspicious Redface Oh, wait. You really thought they would fix something? Neutral
    I think he deleted his stuff along with his posts obviously hahaha....
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