communications relay login

TS3 - No sound through new headset but works fine everywhere else.

Started By:
Sul-Matuul, Wed 06 Jan, 2021 11:49 PM
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    #1
    I've got a problem with TS3 which I cannot for the love of me find a solution to. Sad

    I cannot hear anything through my new headset, not even the test sounds. My mic works as the test in the setting window works fine.
    The headset works perfectly on all other applications and media on my PC so the issue is definitely TS related.

    Have tried all the settings in TS for playback and capture options, and tried resetting my PC's own audio settings numerous times. No effect from anything.

    Headset is a Corsair HS50 Pro; it's a USB connection if that helps anyone come up with a solution.

    Previous headset i was using had no issues last month when I was using it around the time of UFPAC.
    SulMatuul
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    #2
    Go to your sounds and double-check that you set your headset to default communication device. Then go to recording and ensuring it's mic is also set to default.

    Check your TS playback and capture and rather than have them on default, select your headphone and headphone mic respectively.
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    • Sul-Matuul
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    #3
    My setting i have at the mo

    wDsz5Co

    I would also check if the systems sound processor software is at fault the last time i had issues it was the realtek software and not TS
    Jestersmith

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    • Jestersmith
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    #4
    Mentioned User Jestersmith

    Thanks this solved it. Seems the issue was with the Realtek sound settings. Swapping away from that seems to have solved the issue and everything else still works too.

    Thanks! Smile
    SulMatuul
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    #5
    I am on Battle bridge currently for a little while if you need to test it to ensure you can be heard also
    Jestersmith

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    #6
    My problem is worse.
    I am on a gaming laptop with build in microphone that is malfunctioning.
    Problem is that when I connect an external mic, it conflicts with the build in one so it cannot be recognised as a new one. So no talking ingame for me.
    Also the store I bought it from cannot see a solution.
    Good thing the sound itself is working
    Timverbesselt
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    #7
    My problem is worse.
    I am on a gaming laptop with build in microphone that is malfunctioning.
    Problem is that when I connect an external mic, it conflicts with the build in one so it cannot be recognised as a new one. So no talking ingame for me.
    Also the store I bought it from cannot see a solution.
    Good thing the sound itself is working
    Disable the onboard mic in settings should solve that or removing the device from device manager
    Jestersmith

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    #8
    That is just what is not happening. The laptop is pre installed and the producer of it disabled the option to remove pre installed hardware.
    I have this problem for months now and this solution also came up but didn’t work.
    Thanks for willing to help though
    Timverbesselt
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    #9
    What laptop you got
    Jestersmith

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    #10
    MEDION ERAZER but a special edition from a year ago.
    Timverbesselt
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