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Problem with new bluetooth headset?

Started By:
Chugster, Fri 15 Jan, 2021 8:10 PM
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    #1
    So i just bought this headset BH-M9A https://www.amazon.co.uk/gp/product/...?ie=UTF8&psc=1 and while it works I cant seem to up the quality of the audio, its is stuck at 'tape recorder' quality....reminds me of the old xbox 360 headset.

    It seems to have installed 2 devices with the model number in the control panel sound section...a headset and headphones. Now if I disable the headset the headphones sound great and have the 'CD quality' setting but that disables the mic so i cant use it in teamspeak.

    I cant find any drivers for it just WIndows drivers...I assume its the way my PC is seeing this headset that is limiting it. Its very annoying as unless i can fix it I am either stuck with annoying wires on my old headset or poor quality on this new one.
    Chugster
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    #2
    Oh and I just paired it to my phone and the quality was fine so it's either the pc or the Bluetooth dongle
    Chugster
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    #3
    Ok I when i first installed the provided dongle drivers the bluetooth wouldnt turn on so i uninstalled it and let it use the windows drivers, this let me pair my headset.

    So i just tried reinstalling the provided drivers with the headset paired and again i cant actually turn on the bluetooth with the correct drivers
    Chugster
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    #4
    I'm thinking it's more likely the bluetooth dongle; if you've got a Windows 10 laptop with built-in bluetooth, you could pair it with that to see how else Windows interprets the headset.

    As for a solution I'm afraid from reading threads (such as https://superuser.com/questions/7938...-of-headphones) it may be that replacing the adapter would resolve it, because that seems to affect how Windows determines what device is connected.
    Bedders
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    #5
    Just totally as a guess is the USB dongle a certain type of USB (as in 3.0) and you're plugging it into a port that's older?
    They are all supposed to be backwards compatible but obviously if the dongle is relying on extra lines out they won't be connecting in and older port.
    SulMatuul
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    #6
    Ok so i bought a 2nd dongle (4.0) from a different manufacturer and it still wont let me change the quality...it does sound a little better but no where near as good as my wired headset.

    This new dongle didnt come with any software so I may try to see if it has any.

    - - - Updated - - -

    Nope, found and installed the drivers (which were the same as for the other dongle) and whilst the dongle worked fine the headset sounds even worse in TS and I still cant adjust the audio quality of the 'headset' device. The other devices sounds fine but I cant use it and the mic at the same time.

    I suppose I have a nice expensive back up if my wired one breaks

    - - - Updated - - -

    Oh and I just noticed that my headset says 5.0 and the dongles are 4.0 would this be the issue?

    Only i dont want to buy another dongle unless I am sure of what i am buying
    Chugster
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    #7
    Personally if I was having the messing around you are I would be looking at returning it myself. If this is the style of headset you are after check out the MPOW range i have had several of headphones over the years from them and they are always quality.
    Jestersmith

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