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Forbidden on Google Chrome

Started By:
Dodgers, Tue 11 Oct, 2011 12:23 PM
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  1. Dodgers
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    #1
    Posted Tue 11 Oct, 2011 12:23 PM
    TECHNICAL ISSUE
    Problem Title
    Forbidden on Google Chrome
    Specified Browser
    Google Chrome
    Description of the Problem
    Tried to access forums and got a Forbidden message on Google Chrome, however if fine on Internet Explorer(which I hate)
    User's Operating System
    Windows
    Confirmation
    Yes
  2. Caymen Greener
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    #2
    Posted Tue 11 Oct, 2011 1:07 PM
    FYI, this seems to work for me with version 14.0.835.202 m (on Windows 7 64-bit).

    Caymen
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  3. Sharpkiller
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    #3
    Posted Tue 11 Oct, 2011 3:04 PM
    I'm not able to reproduce the error. Clear chrome's cache and try again.
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  4. Dodgers
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    #4
    Posted Tue 11 Oct, 2011 4:03 PM
    Sadly that didn't work Sharp, this comes up when I try to access froums on Chrome.

    "Forbidden

    You don't have permission to access / on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

    Very odd error as nothing has changed on my computer and am the Administrator Confused
    Dodgers
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  5. Josh Broughm
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    #5
    Posted Tue 11 Oct, 2011 4:11 PM
    Try re-starting your PC. Usually, if anything weird happens, that clears it up.
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  6. Sharpkiller
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    #6
    Posted Tue 11 Oct, 2011 4:12 PM
    What domain are you attempting you enter in chrome?

    Please type it exactly as you are entering it, as http://ufplanets.com and http://www.ufplanets.com are technically two different domains. It should automatically redirect to http://ufplanets.com regardless of what you type.
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  7. Babyhead4127
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    #7
    Posted Tue 11 Oct, 2011 4:49 PM
    maybe just a maybe have you checked your security options for internet Tongue Out or have let your browser though the firewall ? Tongue Out
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  8. Sharpkiller
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    #8
    Posted Tue 11 Oct, 2011 4:58 PM
    Originally Posted by {UFP}Babyhead4127
    maybe just a maybe have you checked your security options for internet Tongue Out or have let your browser though the firewall ? Tongue Out
    403 Forbidden is a server-side error which means that Dodger's PC is able to establish a connection to our server so it shouldn't be an issue with local security settings or personal firewalls.
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  9. Dodgers
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    #9
    Posted Tue 11 Oct, 2011 5:11 PM
    Originally Posted by {UFP}Sharpkiller
    What domain are you attempting you enter in chrome?

    Please type it exactly as you are entering it, as http://ufplanets.com and http://www.ufplanets.com are technically two different domains. It should automatically redirect to http://ufplanets.com regardless of what you type.
    Facepalm my bookmark was set for forum.ufplanets.com, deleted the 'forum' part and it works again.
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  10. Sharpkiller
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    #10
    Posted Tue 11 Oct, 2011 7:56 PM
    Ah ha. That's a very old URL. Tongue Out I don't think I've gotten around to making it work properly on the new server since we transferred. It's not really been a priority since it's a depreciated URL that hasn't been used for some time.
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  11. Silynn
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    #11
    Posted Tue 11 Oct, 2011 8:38 PM
    I've had that same problem. Where the bookmark was forum.ufplanets.com... and when I just went to ufplanets.com, everything worked again. I'll have to check on my various computers (work, laptops, home) and make sure the bookmarks are set properly to the main http://ufplanets.com.

    I figured it was something with a cookie or what not that wouldn't allow my previous saved credentials to authenticate through the forum.ufplanets.com.
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  12. Sharpkiller
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    #12
    Posted Tue 11 Oct, 2011 11:32 PM
    I've fixed the http://forum.ufplanets.com so it is once again working.

    To avoid this issue in the future, I'd suggest anyone else who has bookmarked http://forum.ufplanets.com switch it http://ufplanets.com. http://forum.ufplanets.com exists for legacy purposes only so any lingering links around our forums and other websites still function.
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  13. Neo
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    #13
    Posted Fri 14 Oct, 2011 9:36 PM
    my bad, forgot about those files..... Big Grin