Federation Citizen
Paragon of Duty
Uncommon (25 Points)
Sign three roll calls in a row
Unlocked Thu 01 Sep, 2016 3:01 AM
9.74% have received this achievement
Eternal Servitude!
Uncommon (25 Points)
Be a registered user for five years
Unlocked Mon 28 Dec, 2020 1:12 PM
75.65% have received this achievement
My 2 Cents
Common (10 Points)
Post in a forum topic
Grandfathered
42.78% have received this achievement
Starfleet's Finest
Common (10 Points)
Be a member of Starfleet Operations
Unlocked Tue 29 Dec, 2015 9:03 AM
28.07% have received this achievement
tlhIngan SuvwI'
Common (10 Points)
Be a member of the House of Kular
Unlocked Tue 29 Dec, 2015 9:03 AM
13.07% have received this achievement
The Mad House
Common (10 Points)
Be a member of the Holodeck
Unlocked Tue 29 Dec, 2015 9:03 AM
13.00% have received this achievement
Posted Fri 27 Jan, 2017 11:19 PM
I'll admit it, I have used and spent a lot of money on this game. The only game that I have ever spent a dime on to make the game play easier and more fun for me. Before I bought the Lifetime, I did not like playing it at all. But time after time I goto the support page, see that chat is online and try to decide if my issue falls under their very limited purview, which I believe every time it has. Yet every time it ends up being a waste of time. So in the up to 30 mins I take in chat, I could have made my own ticket straight away and moved onto something else. Just today, I was playing within the last half hour. Played the Tholian Red Alert, but when it ended, was never given the choice of the marks I wanted!! So for the 4th time in just this week, had to make another ticket. Since I now know that chat is useless, I'm going to have to wait days if not longer for an answer. I am so close to never playing this game ever again!! I've already swore that I will never spend another cent in-game, EVER, and when I put my mind to not doing something, I make absolutely sure that I don't!!
How many other players, either paying or not feel left behind by support?
Commodore
Pillar of the Community
Very Rare (100 Points)
Be a registered user for 10 years
Unlocked Sun 06 Dec, 2020 7:16 AM
34.53% have received this achievement
To Boldly Go On and On
Rare (50 Points)
Reach one-thousand posts on the forums
Unlocked Fri 07 Jul, 2017 1:05 PM
0.71% have received this achievement
Commodore
Rare (50 Points)
Receive a promotion to the rank of Commodore
Unlocked Sun 25 Jun, 2017 11:02 AM
0.50% have received this achievement
Tour of Duty
Uncommon (25 Points)
RSVP to ten events via the Events System
Unlocked Mon 13 Feb, 2017 8:03 PM
1.31% have received this achievement
Well Respected
Uncommon (25 Points)
Reach reputation tier 6
Unlocked Wed 16 Oct, 2019 6:02 PM
0.69% have received this achievement
Dean’s List
Uncommon (25 Points)
Pass all three Academy exams
Unlocked Thu 11 Feb, 2016 1:02 PM
3.98% have received this achievement
Posted Sat 28 Jan, 2017 12:52 AM
I have contacted support a number of times over the last several years, and I always received support or at the very least an email explaining the issue. It's unfortunate you have had a number of unresolved issues, I hope in time you give STO another chance.
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Federation Citizen
Paragon of Duty
Uncommon (25 Points)
Sign three roll calls in a row
Unlocked Thu 01 Sep, 2016 3:01 AM
9.74% have received this achievement
Eternal Servitude!
Uncommon (25 Points)
Be a registered user for five years
Unlocked Mon 28 Dec, 2020 1:12 PM
75.65% have received this achievement
My 2 Cents
Common (10 Points)
Post in a forum topic
Grandfathered
42.78% have received this achievement
Starfleet's Finest
Common (10 Points)
Be a member of Starfleet Operations
Unlocked Tue 29 Dec, 2015 9:03 AM
28.07% have received this achievement
tlhIngan SuvwI'
Common (10 Points)
Be a member of the House of Kular
Unlocked Tue 29 Dec, 2015 9:03 AM
13.07% have received this achievement
The Mad House
Common (10 Points)
Be a member of the Holodeck
Unlocked Tue 29 Dec, 2015 9:03 AM
13.00% have received this achievement
Posted Sat 28 Jan, 2017 1:22 AM
How were you able to have emails sent to you explaining the situation? That would make this a bit better. Not having to keep the ticket page open all the time. Always having to check it all day everyday!! I could just close it or use that tab for some other online business.
Commodore
Pillar of the Community
Very Rare (100 Points)
Be a registered user for 10 years
Unlocked Sun 06 Dec, 2020 7:16 AM
34.53% have received this achievement
To Boldly Go On and On
Rare (50 Points)
Reach one-thousand posts on the forums
Unlocked Fri 07 Jul, 2017 1:05 PM
0.71% have received this achievement
Commodore
Rare (50 Points)
Receive a promotion to the rank of Commodore
Unlocked Sun 25 Jun, 2017 11:02 AM
0.50% have received this achievement
Tour of Duty
Uncommon (25 Points)
RSVP to ten events via the Events System
Unlocked Mon 13 Feb, 2017 8:03 PM
1.31% have received this achievement
Well Respected
Uncommon (25 Points)
Reach reputation tier 6
Unlocked Wed 16 Oct, 2019 6:02 PM
0.69% have received this achievement
Dean’s List
Uncommon (25 Points)
Pass all three Academy exams
Unlocked Thu 11 Feb, 2016 1:02 PM
3.98% have received this achievement
Posted Sat 28 Jan, 2017 1:27 AM
I always go to their support webpage, file a ticket. You get a confirmation email, and I never had to wait more then 24-48 hours for a response
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