Posted Thu 15 Feb, 2018 4:28 PM
–
Last edited by Infinity; Thu 15 Feb, 2018 4:43 PM.
I've been trying to upload a new avatar but it never successfully goes through, every single image/gif I've tried to upload has come back with the "Invalid File" message. Other sites seem to accept the images (Imgur etc) but I'm having no luck with them on the forums. I removed my avatar and uploaded it to see if it would work but unfortunately it didn't. Gifs and pngs/jpegs all come back with the same Invalid File message. Looks like this affects attachments as well, I guess file uploading is a bit broken at the moment.
Admiral
Deputy Head of Gaming
Commendation
Commendation (150 Points)
Awarded during the UFP Award Ceremony to those who go above and beyond for the community
Unlocked Sat 22 Dec, 2018 10:28 PM
0.24% have received this achievement
Highly Decorated
Very Rare (100 Points)
Receive every medal the UFP has to offer
Unlocked Fri 03 Jul, 2020 6:26 PM
0.18% have received this achievement
Pillar of the Community
Very Rare (100 Points)
Be a registered user for 10 years
Unlocked Thu 27 Apr, 2023 1:06 AM
34.84% have received this achievement
At the Helm
Rare (50 Points)
Be Head of Starfleet Operations
Unlocked Sun 14 Jan, 2018 6:00 PM
0.07% have received this achievement
Dedicated
Rare (50 Points)
Volunteer for 1+ year
Unlocked Fri 05 Oct, 2018 12:12 AM
0.55% have received this achievement
The Fool
Rare (50 Points)
Got pranked on April 1st
Unlocked Thu 01 Apr, 2021 11:35 AM
0.46% have received this achievement
Posted Thu 15 Feb, 2018 4:52 PM
Silly verification question since you're in this branch of the staff team - but are you sure that the avatars you have attempted to upload thus far are of the correct dimensions as instructed? 270x270 and under 1.23 MB
From what I've observed - sometimes the forum resizes it and uploads it, other times it won't and you have to manually do it. The latter has mainly been for .gif avatars for me.
Retired Admiral
Commendation
Commendation (150 Points)
Awarded during the UFP Award Ceremony to those who go above and beyond for the community
Unlocked Sat 28 Sep, 2019 9:19 PM
0.24% have received this achievement
Admiral Council
Rare (50 Points)
Join the Federation Executive Office
Unlocked Mon 04 Oct, 2021 8:01 PM
0.06% have received this achievement
Correspondent
Rare (50 Points)
Submit a Federation News Service article
Unlocked Tue 17 Sep, 2019 9:00 AM
0.43% have received this achievement
Admiral
Rare (50 Points)
Receive a promotion to the rank of Admiral
Unlocked Sat 27 Jun, 2020 9:03 PM
0.22% have received this achievement
To Boldly Go On and On
Rare (50 Points)
Reach one-thousand posts on the forums
Unlocked Mon 08 Oct, 2018 11:01 AM
0.71% have received this achievement
Tour of Duty
Uncommon (25 Points)
RSVP to ten events via the Events System
Unlocked Sun 20 May, 2018 12:04 AM
1.31% have received this achievement
Posted Thu 15 Feb, 2018 5:03 PM
It's not just you and it's not limited to uploading avatars; I've just tried to add a couple of STO screenshots to my gallery and I'm getting the invalid file error message too. The images are in the same place and in the same format and size/resolution as the images I have already uploaded.
Admiral
Commendation
Commendation (150 Points)
Awarded during the UFP Award Ceremony to those who go above and beyond for the community
Unlocked Sat 23 Mar, 2019 11:47 PM
0.24% have received this achievement
...and On and On
Very Rare (100 Points)
Reach five-thousand posts on the forums
Grandfathered
0.08% have received this achievement
Highly Decorated
Very Rare (100 Points)
Receive every medal the UFP has to offer
Unlocked Sat 25 Mar, 2017 10:41 PM
0.18% have received this achievement
Pillar of the Community
Very Rare (100 Points)
Be a registered user for 10 years
Unlocked Thu 18 Feb, 2021 9:02 AM
34.84% have received this achievement
Academy Dean
Rare (50 Points)
Be Head of Starfleet Academy
Unlocked Sat 11 Apr, 2015 10:01 PM
0.08% have received this achievement
Dedicated
Rare (50 Points)
Volunteer for 1+ year
Unlocked Fri 05 Oct, 2018 12:14 AM
0.55% have received this achievement
Posted Thu 15 Feb, 2018 5:13 PM
I've had trouble in the past, but somehow was able to manage an upload. Could it be on the server side?
Does this issue always occur, just recently, or off'n'on?
Posted Thu 15 Feb, 2018 5:23 PM
Silly verification question since you're in this branch of the staff team - but are you sure that the avatars you have attempted to upload thus far are of the correct dimensions as instructed? 270x270 and under 1.23 MB
From what I've observed - sometimes the forum resizes it and uploads it, other times it won't and you have to manually do it. The latter has mainly been for .gif avatars for me.
If the image was too large it would give me a different error, so its not that! (I did double check to make sure though! )
I've had trouble in the past, but somehow was able to manage an upload. Could it be on the server side?
Does this issue always occur, just recently, or off'n'on?
Just started happening recently, there wasn't any issues until today. I tried Firefox as well, but it still didn't work!
Admiral
Commendation
Commendation (150 Points)
Awarded during the UFP Award Ceremony to those who go above and beyond for the community
Unlocked Sat 23 Mar, 2019 11:47 PM
0.24% have received this achievement
...and On and On
Very Rare (100 Points)
Reach five-thousand posts on the forums
Grandfathered
0.08% have received this achievement
Highly Decorated
Very Rare (100 Points)
Receive every medal the UFP has to offer
Unlocked Sat 25 Mar, 2017 10:41 PM
0.18% have received this achievement
Pillar of the Community
Very Rare (100 Points)
Be a registered user for 10 years
Unlocked Thu 18 Feb, 2021 9:02 AM
34.84% have received this achievement
Academy Dean
Rare (50 Points)
Be Head of Starfleet Academy
Unlocked Sat 11 Apr, 2015 10:01 PM
0.08% have received this achievement
Dedicated
Rare (50 Points)
Volunteer for 1+ year
Unlocked Fri 05 Oct, 2018 12:14 AM
0.55% have received this achievement
Posted Thu 15 Feb, 2018 6:07 PM
When I get home, I'll see if I can upload a new avatar gif myself. Well, I'll find a new one and try that... then my old one for test.
If only to give Jordan and his team more data points.
Admiral
Gaming Specialist
Commendation
Commendation (150 Points)
Awarded during the UFP Award Ceremony to those who go above and beyond for the community
Unlocked Sat 29 Jun, 2019 9:48 PM
0.24% have received this achievement
Set Phasers To Frag
Very Rare (100 Points)
Win an Annual Elite Force Tournament
Unlocked Mon 12 Aug, 2019 8:07 PM
0.04% have received this achievement
Dedicated
Rare (50 Points)
Volunteer for 1+ year
Unlocked Fri 05 Oct, 2018 12:13 AM
0.55% have received this achievement
To Boldly Go On and On
Rare (50 Points)
Reach one-thousand posts on the forums
Unlocked Mon 26 Mar, 2018 6:00 PM
0.71% have received this achievement
Holodeck Commanding Officer
Rare (50 Points)
Be the Commanding Officer of Holodeck
Unlocked Mon 02 Mar, 2020 12:01 PM
0.03% have received this achievement
Tour of Duty
Uncommon (25 Points)
RSVP to ten events via the Events System
Unlocked Sat 05 Sep, 2015 7:00 PM
1.31% have received this achievement
Posted Thu 15 Feb, 2018 6:37 PM
Can confirm on Internet Explorer 11 (full version 11.125.16299.0)
Source for error:
Code:
<div class="content_wrapper txt_center txt_shadow10 txt_white pdtb60">
<div class="emblem_large mbcenter mb30"></div>
<p class="txt_center txt_white hdg_medium mb15">Invalid File</p>
</div>