Fleet Admiral
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Posted Sat 16 Jun, 2018 3:46 PM
Greetings,
FEO have looked over the comments from the last survey and provided their responses to them. A number of other divisions and departments have and will continue to post their survey results over the next few days. I would like to thank everyone who took the time to respond to the survey and a special thanks to those who left comments. You can still submit feedback via the contact form if there is something you wish to send us. Or you can drop me a PM and I will respond in reasonable time.
The FEO result has remained stable, although up by 1% since the last Roll Call, up to 99%! If there is something you disapprove of, I urge you to get in touch with us so we can attempt to correct or explain the decision taken. Communication and transparency is important to us.
The website feedback, which Jordan has once again given his thoughts to, is up this time round! Meeting the FEO approval of 99%, which is up 2% from the previous roll call.
FEO June Approval Rating: 99% (+1%)
FEO March Approval Rating: 98%
I would like to see the UFP pink again.
Three of Seven: I agree, pink would be a very good colour for our website! Thank you me kind responder for your feedback!
KerryMalone: I disagree. Giving Three what she wants is ALWAYS a bad idea.
Jordan: Hmm, maybe... one day. Who knows, we did it once before!
Sammygm: Yeah, did it once before, and never again!
Jonathan F-G: Sure
Active and engaging. All around good work by the FEO.
Three of Seven: We certainly try to be as active as possible! Thank you!
KerryMalone: Good going team!
Jordan: Thanks!
Sammygm: I'm here all day everyday, cause I got no life!
Jonathan F-G: Good to hear. We do try!
You guys do a fantastic job. So congrats!
Three of Seven: Thank you very much!
KerryMalone: Thanks! We do genuinely appreciate that you guys like what we do.
Jordan: That's great to hear! We do try, and we really do appreciate the feedback.
Sammygm: Thank you!
Jonathan F-G: Good to hear!
They are very dedicated, and it does not go unnoticed.
Three of Seven: Good to hear! Thanks for the feedback
KerryMalone: Very dedicated. Can't deny Infinity his cake without that level of constant dedication.
Jordan: Thanks!
Jonathan F-G: Thank you very much
Three of Seven: Wrong department, FAB does something different! Just kidding, thank you!
KerryMalone: How old is that joke now? I think its old enough to be drawing a state pension.
Jordan: We do try.
Jonathan F-G: FABulous!!
I'm too much of a newbie to know - sorry
Three of Seven: Well, if there's every anything that is on your mind, please feel free to get in touch!
KerryMalone: Even newbies are allowed opinions!
Jordan: You're never to new to give feedback.
Jonathan F-G: Hopefully by the next survey you will feel able to give some feedback!
Nothing's broken so y'all must be working hard!
Three of Seven: Nothing that you can see is broken anyway! We try and keep the broken stuff hidden!
KerryMalone: Three & Sammy break things on a fairly regular basis, you guys just don't see the fallout because our Tech Duo are amazing.
Jordan: Well... we do try to break things unintentionally.
Sammygm: You're fake news Kerry. I know how to handle delicate things, trust me folks. My beautiful daughter said "Hey daddy you know what, you handle delicate things well" and I was "That's true I'm very good with delicate things, I do delicate things good". I promise that every delicate thing on this side will be BIGGER and BETTER, believe me folks I know how delicate things work.
Jonathan F-G: Well I never break things
Three of Seven: You. Will. Be. Borg.
KerryMalone: :: overly dramatic eye-roll ::
Website June Approval Rating: 99% (+2%)
Website March Approval Rating: 97%
Jordan: #PinkPower
Yes. As always, great work. Kudos to Jordan... though Jordan is still my favorite. Smile
Jordan: Dawwww, thanks!
'Does our website meet your expectations of quality and ease of use?' No... it surpasses my expectations by always being fantastic!
Jordan: Wooo! We're working on a mobile-ish friendly website which will keep all the website functionality!
being a newbie I haven't had much trouble (yet) finding things.
Jordan: yet, but it's good that you haven't so far
I'm still in the mind that some clean-up could be used but darn if I have made time to make suggestions. That'll be my own project to suggest.
Jordan: We would greatly appreciate any feedback to improve the flow, or make things easier to find. It's hard to get a make things easier when you know the website in and out.
I think we need to parse down the site or re-arrange things into easier to find locations.
Jordan: Again, like above, if you could send your suggestions directly to use that'd be perfect!
Jordan: Thanks! We're still trying to improve it where we can.
Admiral
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Posted Sat 16 Jun, 2018 3:47 PM
"There's a point where we needed to stop and we have clearly passed it. But let's keep going and see what happens..."
Rear Admiral
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Posted Sat 16 Jun, 2018 3:49 PM
Congrats again Laz, welcome back to FEO!
Says head of Member Experience?
Retired Admiral
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Posted Sat 16 Jun, 2018 3:49 PM
Congratulatons Lazereth!
Admiral
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Posted Sat 16 Jun, 2018 4:01 PM
RIP Lazereth.
It was a pleasure knowing you but now it will never be the same.
Retired Admiral
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Posted Sat 16 Jun, 2018 4:07 PM
Admiral
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Posted Sat 16 Jun, 2018 4:59 PM
Welcome (back) to the club Laz!
I'd be delighted to offer any advice I have on understanding women. When I have some, I'll let you know.
CAPT. JEAN LUC PICARD
Commodore
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Posted Sat 16 Jun, 2018 5:44 PM
"This is the way"