[Foster]

Hi all;

With the new promotion Epic was running, I decided last night to install STO on the Epic launcher and link my existing account to it to take advantage of the regional pricing on Zen. Arc defaults to USD but Epic does regional currency, so being in Canada, it would be cheaper to buy Zen on Epic rather then Arc.

After 40 minutes of trying to figure it out, gave up and contacted support who confirmed you can't do it anymore.

Quote the Arc support team: "I am afraid it is not possible to transfer/link your Arc progress to Epic Games at this time. If you try to play on Epic Games, it will automatically create a new account for you. I apologize for the inconvenience"

I followed up and they confirmed that the linking used to be supported when STO was launched on Epic store but was disabled "sometime ago."

If you have it working already it'll keep working it seems but you can't link new ones.

Some of you may already know this but it was a topic in chat last night (why I decided to try) so at least some don't. Figured I'd mention it to save someone else the time trying

[Silek]

So, can you no longer buy the Epic Starter with the Phoenix Epic on an existing account?

[Jestersmith]

So, can you no longer buy the Epic Starter with the Phoenix Epic on an existing account?

As stated If the accounts already linked i don't think it matters i think that this will be for new accounts signing up probably something cryptics side to stop they loosing direct purchase on old accounts as many jumped on the epic sales being better value on occasions.

[Distant Knight]

As stated If the accounts already linked i don't think it matters i think that this will be for new accounts signing up probably something cryptics side to stop they loosing direct purchase on old accounts as many jumped on the epic sales being better value on occasions.

Epic sales being better? I’m not sure if that’s the case anymore. Before, the sales from Epic were indeed better, but now, at least for me, there’s a tax that makes it about the same value as the sale from Arc, unless there’s also a tax on Arc that I’m not aware of.

[Foster]

This is for new accounts only. If you download STO in Epic now, it will require you to make an account, not let you link to an existing one. If you were already linked, then it's still going to work from what I see.

As for the sales being better, for me it's just straight up on conversion. Even if Epic has a tax and Arc doesn't, at certain points it's still cheaper due to being able to pay regional rates rather then USD.

[Sorotia]

Sometimes I really loathe epic...their policies and such can be really stupid. I have KF2 on Epic but I can't play with my friends on steam because they play on a "modded" server and Epic doesn't allow any kind of mods or anything.

Mind you the only thing "modded" is their custom server is modded to allow more players on it than a standard server would allow...

I guess I may as well remove the starter pack from my wishlist if I wont be able to use it

[Sunfire]

Bummer. I was eyeing the Epic pack for the token once I get back into the game.

[Gillion]

Arg, that's so annoying, yeah totally sounds like they didn't like everyone just buying Zen during Epic sales T.T