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Game keep crashing

Started By:
ilyesufo, Mon 20 Mar, 2017 4:59 PM
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  1. ilyesufo
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    #1
    Posted Mon 20 Mar, 2017 4:59 PM  –  Last edited by ilyesufo; Mon 20 Mar, 2017 5:02 PM.
    greeting everyone
    i have this probleme with sto when i click on engage it launch then crash at the moment CryCryCrySad

    what could be the probleme
    Ilyesufo
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  2. Tain
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    #2
    Posted Mon 20 Mar, 2017 5:08 PM
    Try updating your drivers, I had that problem in the past. Are you using the most updated version of DirectX?

    You can also try running the game in safemode to play around with graphics settings which could be causing problems.
    Tain
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  3. ilyesufo
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    #3
    Posted Mon 20 Mar, 2017 5:11 PM
    Initializing...
    Attaching to crashed process...
    Harvesting data from crashed process...
    Mode: Customer
    Communicating with Cryptic Error Tracker...
    ERROR: Failed to talk to ErrorTracker.
    Preparing Diagnostic Information...
    Writing Mini Dump...
    Terminating crashed process...
    Cleaning up...
    Deleting Mini Dump...


    even the crash report failed
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  4. Tain
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    #4
    Posted Mon 20 Mar, 2017 5:15 PM
    Have you run a scan of your game file integrity?
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  5. ilyesufo
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    #5
    Posted Mon 20 Mar, 2017 5:17 PM
    yes i did then launch it again and boom crash
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  6. Tain
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    #6
    Posted Mon 20 Mar, 2017 5:22 PM
    Like I said before, update your drivers and try tweaking the graphics in safe mode. Also, the support section in the STO forums are pretty helpful.
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  7. ilyesufo
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    #7
    Posted Mon 20 Mar, 2017 5:23 PM
    ok thanks ill do that and see the result
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  8. ilyesufo
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    #8
    Posted Tue 21 Mar, 2017 10:24 AM
    works great now thanks
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  9. Tain
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    #9
    Posted Tue 21 Mar, 2017 10:47 AM
    Awesome, glad i could help Live Long and Prosper
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