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Posted Thu 04 Feb, 2021 12:18 AM
Today at 17:35 — Phaeton#9727
I was in the game, minding my own business. Then I was "forcibly disconnected" and when I tried to log back in, I was not allowed to. The screen said that my account had been temporarily suspended.
So, what's up with that?
Attachment 1
Today at 17:39 — Navi
After careful review by the Customer Service staff of Perfect World Entertainment, a user of the following account has been found to have been involved in inappropriate activities that have been deemed a violation of Perfect World Entertainment’s terms of service.
Game: Star Trek Online
Character: Bue'quet
Action: 24 Hour Suspension
Violation: AFKing/Non Participation
Perfect World Entertainment takes matters involving the integrity of the game environment extremely seriously. Please take a few moments to look over our Terms of Service (http://www.arcgames.com/en/about/terms), and understand that additional incidents of this nature could result in further action on this account, up to and including account closure.
Regards,
GM Navi
Specialist Game Master
Today at 17:45 — Phaeton#9727
Well your Customer Service staff are wrong. I do NOT AFK a PUG. I initiated a SOLO TFO of Defense of Starbase One, I fought the first wave and then sat and let the TFO run out. This was MY choice in MY TFO. No one was damaged by my actions and it is a design FEATURE. The game clearly allows it. This is NOT the first time that SOLO TFOs have been allowed, and I am CERTAINLY not the only person doing it. If the Devs don't want us to do it, then we shouldn't be able to do it.
I want my access back, now. Please.
Today at 17:46 — Navi
Thank you for your update.
According to your chat you did in fact do so.
2/3/2021 21:43 [UFPlanets] Bue'quet@phaeton#9727: I'm AFKing SB1. Then it's off to do more Patrols.
Regards,
GM Navi
Specialist Game Master
Today at 17:51 — Phaeton#9727
Yes. You got me.
I do not deny I AFKed the TFO. But I was the only person IN the TFO. SB1 is AFKed all the time -- by agreement. There's a chat channel devoted to getting teams together to AFK it on epic. Everyone knows that it will be AFKed. It is agreed to.
The difference here is that I was the only person in the TFO. All by myself. No one else was in my Private TFO. There was no team involved.
It was not a Pick-up, or a random TFO. I set it up to run it by myself.
Please reinstate my account access.
Today at 18:02 — Navi
Thank you for your update.
At this time the account suspension will be lifted. Please make sure that AFKing/Non Participation does not continue.
Regards,
GM Navi
Specialist Game Master
Today at 18:03 — Phaeton#9727
Thank you for the resolution.
I now have access.
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Posted Thu 04 Feb, 2021 12:31 AM
Well at least they're starting to take AFK'ing seriously now lol.
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Posted Thu 04 Feb, 2021 12:31 AM
That's akin to Cryptic using a sledgehammer to kill an ant.
You didn't hurt anybody, I don't see what their problem is.
Glad you got it resolved though.
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Posted Thu 04 Feb, 2021 12:42 AM
Ok, i gotta ask... What's the benefit of afk-ing in a tfo?
(i'm a n00b, ever since closed beta... sorry if its a dumb question)
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Posted Thu 04 Feb, 2021 12:55 AM
Ok, i gotta ask... What's the benefit of afk-ing in a tfo?
(i'm a n00b, ever since closed beta... sorry if its a dumb question)
Not a dumb question.
In the case of SB1, it can be AFKed on the Epic hardness level. It rewards reduced Marks, but it still awards the crafting materials pack, the Spore Canisters, and some Marks.
You can still fight through it if you want, but there's no real reason to do it. You can do other things while the computer runs through the TFO until the timer runs out.
I cannot stress it enough that we DO NOT condone AFKing without an agreement. Everyone involved should know that the TFO is being run specifically as an AFK. Never AFK a PUG or a Random.
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Posted Thu 04 Feb, 2021 12:58 AM
Its still dumb they suspended you even though you were doing it solo. You should do as you please in a Solo TFO your not ruining anyone else's fun.
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Posted Thu 04 Feb, 2021 1:06 AM
–
Last edited by Taku; Thu 04 Feb, 2021 1:11 AM.
Its still dumb they suspended you even though you were doing it solo. You should do as you please in a Solo TFO your not ruining anyone else's fun.
But they didn't see the AFK. There is no way they could. They saw me say I was AFKing in Fleet chat.
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Posted Thu 04 Feb, 2021 1:16 AM
But they didn't see the AFK. There is no way they could. They saw me say I was AFKing in Fleet chat.
I just say Solo SB1 most the time and i agree also i only really AFK in pre arranged runs myself
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Posted Thu 04 Feb, 2021 1:18 AM
You actully got Navi to backtrack on something that's.......surprising
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Posted Thu 04 Feb, 2021 1:58 AM
You actully got Navi to backtrack on something that's.......surprising
Is it? Do I get a promotion or a special badge or something?
I have the feeling that Navi realized that I was not going to let it go. I was planning on spamming the ticket every hour or so with, "I still do not have access to my account. Please reinstate my account access. Now." Turns out I didn't have to. 😁
A win for the good guys!
I just say Solo SB1 most the time and i agree also i only really AFK in pre arranged runs myself
You can really only SOLO SB1 during Events when it's one of the choices. The rest of the time you need to announce it in the [SpeedEvent] chat.
LF4M SB1e AFK x-up
Right click the x-ers, invite them to a TFO, and when you get 5 people, start the private. EZPZ. Inviting to the TFO allows cross-faction teaming. If you just invite to a team, the factions have to match.
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Posted Thu 04 Feb, 2021 2:06 AM
It's customary that anything in a chat channel is recorded by the game so that the devs/GM can see it (it harks back to something Blizzard once admitted, that even private messages are recorded but never looked at unless they've a specific reason to do so) but either something drew their attention to that or it was a sheer fluke on a random spot check.
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Posted Thu 04 Feb, 2021 6:01 AM
They could better focus on the things that matter more then bullying people that did nothing seriously wrong
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Posted Thu 04 Feb, 2021 6:43 AM
Most likely a random spot check. Hell, I saw you say that and was like "ah, solo it must be". Like though I don't use it, even I know you solo the damn thing.
Navi probably backed down due to log checks and realizing you were in your own thing.
Still, glad it was resolved. That honestly sucks.
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Posted Thu 04 Feb, 2021 7:04 AM
I think it must have been an algorithm thing.
SkyNet scans the chats looking for "AFK" or some variation of it and flags it. Then a Devbot reads it and decides what to do. It just so happens that this time, they got it wrong.
If you're in the right and they screw up, let them know about it. Tickets can work.
Who knew?
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