“ Excellent decision to scale the department accordingly. Given everything we do here relies on the site and ancillary applications, having a dedicated team led by the folks who've been directly responsible thus far is wise. I encourage those with the skillsets necessary to volunteer and assist in... ”
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FAB -... ”
“ Thank you, everyone! The work isn't easy in the slightest, and I'm still learning since technology is constantly evolving, but together we can make the UFP the best place to be! ”
“ Well done to the top brass for formalising this department, especially considering how important and central it is to everything we do. Congrats also to Pedigo and Jess as leaders in this area. I wish you nothing but clean code and virus-free updates.
“ Very happy to see Tech Services come to full power with Jess and Pedigo. I'm still under taking my studies in Cyber Security so not enough knowledge to help yet but I wish all those applying to both new positions the best of luck and who knows, maybe in a year or two I'll be doing my own... ”
“ Following on from feedback from the community in respect of Technical Services support, FEO has established formally the Technical Services Department, under the management of Pedigo as Head of Technical Services and Jess as the Deputy Head of Technical Services.
“ This has been going on for some time now hasn't it? You'd think that GitHub might add a bit more security to it, such as forcing files through a sandbox before they get added. ”
Technical Support Technicians are the first line of support regarding website and Discord technical support requests within the UFP. They also handle bug reports as assigned by the Technical Services Command Team and... ”